Your Questions, Answered

  • We offer a range of solutions designed to meet your needs—whether you're just getting started or scaling something bigger. Everything is tailored to help you move forward with clarity and confidence.

  • Getting started is simple. Reach out through our contact form or schedule a call—we’ll walk you through the next steps and answer any questions along the way.

  • We combine a thoughtful, human-centered approach with clear communication and reliable results. It’s not just what we do—it’s how we do it that sets us apart.

  • You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day.

  • We offer flexible pricing based on project type and complexity. After an initial conversation, we’ll provide a transparent quote with no hidden costs.

  • Collaborative, honest, and straightforward. We're here to guide the process, bring ideas to the table, and keep things moving.

  • Yes. Johnsen Industries is a licensed Oregon contractor (CCB #237112), bonded and insured for your protection.

  • Tigard and the greater Portland metro, including Portland, Beaverton, Aloha, Lake Oswego, Happy Valley, Wilsonville, and Washington County.

  • Cost depends on the size of the space, layout changes, and the materials you choose. After understanding your goals and budget we provide a detailed written estimate, so there are no surprises.

  • It varies with scope - a cosmetic refresh costs far less than a full gut-and-reconfigure. We provide an itemized written estimate up front.

  • Most kitchen remodels take several weeks; larger or structural projects take longer. Your proposal includes a realistic project schedule.

  • A typical bathroom remodel runs a few weeks depending on scope. Your proposal will include the project timeline.

  • Contact us to schedule a consultation and estimate for your project.

  • Yes. Our design team collaborates with you on layout, materials, and finishes to match your style and budget.

  • In most cases, yes. We seal off work areas, protect your floors and belongings, and clean up daily. For larger projects we will advise whether you should plan alternate arrangements.

  • We use dust barriers and floor protection, contain the work area, and perform routine cleanups to keep the rest of your home livable.

  • Yes. We secure the necessary permits and coordinate inspections as part of the project so everything is done to code.

  • We employ master-level carpenters, electricians, plumbers, and more, and work with trusted, vetted trade partners when a project calls for it.

  • Payments are tied to project milestones, outlined clearly in your written proposal before work begins.

  • Contact us to discuss the payment options available for your project.

  • We take pride in our craftsmanship and are happy to discuss the guarantees that apply to your specific project.

  • Our office hours are Monday through Friday. During your project we stay in regular contact with updates on progress and any decisions needed.

  • Lead times vary by season and project size. Reach out early and we will let you know our current availability.

  • Absolutely. Browse our online gallery of before-and-after photos, and we are happy to provide references on request.

  • We use quality, durable materials - solid-wood custom cabinetry, quartz countertops, hardwood flooring, and more - and help you choose finishes that fit your design and budget.

  • Yes. We serve both residential and commercial clients throughout the Portland, Oregon area.

  • Clear the work area of valuables, plan for reduced access to that space, and gather any inspiration photos. We walk you through everything else before we start.

  • Older homes sometimes reveal surprises like concealed leaks or outdated wiring. We flag issues promptly, explain the options and costs, and get your approval before proceeding.

  • Yes - from a single room to a whole-home remodel, plus decks, patio covers, basements, and built-ins.

  • A detailed upfront plan, a clear written estimate, milestone scheduling, and proactive communication keep your project on track and minimize surprises.